Content BugPrivacy Policy
How Content Bug collects, uses and protects your information across our website, editing services and Content Studio.
This policy covers Content Bug’s website, editing services, Content Studio, Content Cloud, StudioChat, FrameLab, and related features and integrations. Privacy questions: [email protected].
Information we collect
We collect account and contact details, project instructions, uploaded media, workspace records, messages, review comments, feedback, and authorized integration data. Payment providers process billing information. Tools may collect device, browser, usage, cookie, and technical information. Submit other people’s information only when authorized.
How information is used
We use information to manage accounts, provide editing and delivery, process payments, communicate about projects and support, maintain service security, and understand and improve our services. Where permitted and with consent when required, we may send marketing communications or use advertising tools. You can unsubscribe from promotional email; essential account and service messages may continue.
Providers and sharing
Authorized workspace members and intended recipients can see shared content and communications according to access settings. Providers support hosting, storage, payments, communications, analytics, and delivery. Enabled third-party tools have their own policies. We may disclose information for legal obligations, safety, rights, or business transfers. Contact us about applicable sharing or advertising opt-outs. We use your work publicly in our portfolio only with permission. Email us to withdraw permission for future public use.
Text messages and choices
If you opt in to text messages, we use your number for the communications described at signup. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for assistance, or email us. We do not share mobile numbers or SMS consent information with third parties for their own marketing. Consent to promotional texts is not a condition of purchase.
Cookies and advertising
Cookies and similar tools can support website operation, preferences, analytics, and advertising. Browser controls can limit cookies, although some features may be affected. Where applicable law requires additional consent or opt-out choices, those requirements apply. Contact us about available choices for a particular tool or use.
Security and retention
We take reasonable measures intended to protect information, but no system is completely secure. Protect your sign-in credentials. We retain information as needed for service delivery, account management, billing, dispute handling, and applicable obligations. Retention varies by information and purpose; contact us about a specific project or file rather than assuming permanent storage.
Rights and international processing
Depending on applicable law, you may have rights to access, correct, delete, restrict, or obtain information, withdraw consent, or opt out of certain uses. Requests may require identity verification and may be subject to legal exceptions. Information may be processed in countries with different privacy laws; applicable protections and requirements apply. We review requests under applicable law and do not unlawfully discriminate for exercising rights.
Children, updates, and contact
Our services are for people aged 18 or older. Contact us if you believe a minor provided personal information. We may update this policy and identify changes with the date above. For privacy questions or requests, email [email protected] or call +1 385-200-7582.
